Level2


Our Policies








Parental Concerns



We do our best to resolve any concerns that may arise quickly and informally. Sometimes just a discussion with with your child’s teacher can resolve any queries or worries that you may have. Our senior staff are also available to help you if necessary.

In the very rare event of an unresolved concern, the Academy also has a formal Complaints Procedure.

Parental complaints procedure
Parental complaints form



Data protection policy,
privacy notices and related documents



  • Data protection policy
  • Privacy notice | Academy pupils and parents
  • Privacy notice | Academy workforce, governors and trustees
  • Privacy notice | Onvu at heron hall academy
  • Privacy notice | Sixth form bursary
  • Biometric cashless catering information and consent form
  • Destination information and consent form (for students in Years 11 and 13)
  • Photographs, images and marketing consent update form
  • Taking photographs or recordings in our academy
  • Police requests for disclosure of personal data
    (in the absence of a Court Order or otherwise enabled by Section 47 of the Children Act)


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